Reliable Club Membership
The Reliable Club from Reliable Heating & Air helps Raleigh and Knightdale homeowners organize recurring heating and cooling care. Ask our team for the current membership benefits and the tune-up checklist for your equipment. Before enrolling, confirm the current price, the number of systems covered, and any exclusions with our team.
Choose maintenance for the equipment in your home
A furnace, heat pump, and central air conditioner need different checks. Tell us which systems you have, when they were last serviced, and whether any rooms are difficult to heat or cool. Explore our air conditioning maintenance and heating maintenance services to discuss the right visit for your equipment.
Does a tune-up replace a repair visit?
Maintenance checks system condition; a repair addresses a specific fault. If your equipment already has weak airflow, unusual noises, or trouble reaching the thermostat setting, mention those symptoms when booking. For an existing problem, see AC repair or heat pump repair rather than waiting for your next routine appointment.
Contact our team about Reliable Club membership and ask us to confirm the service schedule and terms for your home.
What should you confirm before joining the Reliable Club?
- Equipment coverage: Identify each heating and cooling system at the property and confirm how multiple systems affect membership.
- Visits and scheduling: Ask how many visits are included, what each visit covers, and how appointments are arranged or rescheduled.
- Additional work: Confirm which repairs, replacement parts, filters, or diagnostic services are priced separately.
- Membership terms: Review billing frequency, renewal, cancellation, and any applicable service-priority or discount conditions.
What if a technician finds a problem during maintenance?
Ask for the findings, the recommended next step, and the price of any work outside the visit scope before approving it. Keep the service record with your equipment information so recurring issues can be discussed at future appointments. For a furnace fault, review our furnace repair service.
Prepare for your next maintenance visit
Have your system details and previous service records available, note any changes in comfort, and tell the team about access restrictions. Call (919) 373-3697 or request a maintenance appointment; mention whether you are already a member or would like to discuss enrolling.
- Lifetime part replacement guarantee
- Priority service
- 10% off all repairs
- No overtime fee for Emergency/ after-hours service calls
- Monthly Reliable Newsletter with current specials and the latest building science ideas
- 2 Visits per year for cleanings
- A professional assessment of your HVAC system
- National Flat rate pricing with Market Average
- No hassle scheduling- automated recurring service dates
- A FREE indoor air quality assessment
- No Hidden costs
- Inspect & clean Burners
- Evaluate and set Gas pressure on the Furnace
- Inspect & clean the flame sensor
- Inspect the blower wheel for trapped debris in the wheel
- Visually inspect Heat Exchanger for any possible cracks in the heat exchanger assembly
- Evaluate the blower motor shaft for obvious play in the motor shaft
- Inspect the capacitor for the blower motor for leakage, rust, and tolerance
- Test all electrical/safety
- circuits/controls for proper operation
- Visually evaluate the blower wheel for oil saturation indicating near-motor failure
- Secure all High & Low voltage connections and terminals
- Test and adjust the Furnace for peak operating efficiency
- Inspect the blower wheel for trapped debris in the wheel
- Visually evaluate the blower wheel for oil saturation indicating near-motor failure
- Secure all High & Low voltage connections and terminals
- Check lock motor AMP draw for condenser fan motor and compressor
- Test the Heat Pump system for proper Defrost initiation
- Evaluate refrigerant pressures in Heat mode
- Evaluate and test compressor insulation windings to ensure the compressor is free of potential grounding
- Evaluate the blower motor shaft for obvious play in the motor shaft
- Inspect capacitors for blower motor for leakage, rust, and tolerance
- Test all electrical/safety circuits/controls for proper operation
- Evaluate Crankcase heater operation
- Test Auxiliary heat performance along with heat strips operation during defrost cycle
- Perform leak search on indoor & outdoor coils if accessible
- Test Heat Pump system for peak operating efficiency
- Inspect the air filtration system
- Complete operations sequence testing
- Evaluate the blower motor shaft for obvious play in the motor shaft
- Test all electrical/safety circuits/controls for proper operation
- Perform leak search on indoor & outdoor coils if accessible
- Test thermostat operation
- Inspect the blower wheel for trapped debris in the wheel
- Visually evaluate the blower wheel for oil saturation indicating near-motor failure
- Secure all High & Low voltage connections and terminals
- Check lock motor AMP draw for condenser fan motor and compressor
- Evaluation of proper airflow across the evaporator coil
- Chemically clean condenser coil & evaporator coil as per the manufacturer's servicing instructions
- Evaluate Delta T readings across the Evaporator coil
- Clear drain line system for any possible clogging
- Evaluate refrigerant pressures in Cooling mode (outdoor temperature must be above 65* for accurate readings)
- Perform leak search on indoor & outdoor coils if accessible
- Test the Air Conditioning system for peak operating efficiency
- Evaluate and test compressor insulation windings to ensure the compressor is free of potential grounding
Why Choose Reliable Heating & Air?
Our warranties give you peace of mind with your new system.
Get the immediate help you need, whenever you need it.
We make HVAC services affordable with financing options.
We've been proud to serve customers like you in the area since 2010.
Entrust your HVAC needs to licensed, insured professionals.
Work with an HVAC technician who speaks your language.