HVAC Maintenance Plan Raleigh | Reliable Club Membership

Reliable Heating & Air

Reliable Club Membership

Recurring Maintenance to Keep Your System Working Year-Round

The Reliable Club from Reliable Heating & Air helps Raleigh and Knightdale homeowners organize recurring heating and cooling care. The membership benefits and equipment-specific tune-up checklists below explain the program. Before enrolling, confirm the current price, the number of systems covered, and any exclusions with our team.

Choose maintenance for the equipment in your home

A furnace, heat pump, and central air conditioner need different checks. Tell us which systems you have, when they were last serviced, and whether any rooms are difficult to heat or cool. Explore our air conditioning maintenance and heating maintenance services to discuss the right visit for your equipment.

Does a tune-up replace a repair visit?

Maintenance checks system condition; a repair addresses a specific fault. If your equipment already has weak airflow, unusual noises, or trouble reaching the thermostat setting, mention those symptoms when booking. For an existing problem, see AC repair or heat pump repair rather than waiting for your next routine appointment.

Contact our team about Reliable Club membership and ask us to confirm the service schedule and terms for your home.

Benefits of Being a Reliable Club Member

Lifetime part replacement guarantee
Priority service
10% off all repairs
No overtime fee for Emergency/ after-hours service calls
Monthly Reliable Newsletter with current specials and the latest building science ideas
2 Visits per year for cleanings
A professional assessment of your HVAC system
National Flat rate pricing with Market Average
No hassle scheduling- automated recurring service dates
A FREE indoor air quality assessment
No Hidden costs

What Does a Heating Tune-up for a Gas Furnace Consist of?

Inspect & clean Burners
Evaluate and set Gas pressure on the Furnace
Inspect & clean the flame sensor
Inspect the blower wheel for trapped debris in the wheel
Visually inspect Heat Exchanger for any possible cracks in the heat exchanger assembly
Evaluate the blower motor shaft for obvious play in the motor shaft
Inspect the capacitor for the blower motor for leakage, rust, and tolerance
Test all electrical/safety
circuits/controls for proper operation
Visually evaluate the blower wheel for oil saturation indicating near-motor failure
Secure all High & Low voltage connections and terminals
Test and adjust the Furnace for peak operating efficiency

Heating Tune-up for a Heat Pump

Inspect the blower wheel for trapped debris in the wheel
Visually evaluate the blower wheel for oil saturation indicating near-motor failure
Secure all High & Low voltage connections and terminals
Check lock motor AMP draw for condenser fan motor and compressor
Test the Heat Pump system for proper Defrost initiation
Evaluate refrigerant pressures in Heat mode
Evaluate and test compressor insulation windings to ensure the compressor is free of potential grounding
Evaluate the blower motor shaft for obvious play in the motor shaft
Inspect capacitors for blower motor for leakage, rust, and tolerance
Test all electrical/safety circuits/controls for proper operation
Evaluate Crankcase heater operation
Test Auxiliary heat performance along with heat strips operation during defrost cycle
Perform leak search on indoor & outdoor coils if accessible
Test Heat Pump system for peak operating efficiency

What Does a Cooling Tune-up Consist of?

Inspect the air filtration system
Complete operations sequence testing
Evaluate the blower motor shaft for obvious play in the motor shaft
Test all electrical/safety circuits/controls for proper operation
Perform leak search on indoor & outdoor coils if accessible
Test thermostat operation
Inspect the blower wheel for trapped debris in the wheel
Visually evaluate the blower wheel for oil saturation indicating near-motor failure
Secure all High & Low voltage connections and terminals
Check lock motor AMP draw for condenser fan motor and compressor
Evaluation of proper airflow across the evaporator coil
Chemically clean condenser coil & evaporator coil as per the manufacturer's servicing instructions
Evaluate Delta T readings across the Evaporator coil
Clear drain line system for any possible clogging
Evaluate refrigerant pressures in Cooling mode (outdoor temperature must be above 65* for accurate readings)
Perform leak search on indoor & outdoor coils if accessible
Test the Air Conditioning system for peak operating efficiency
Evaluate and test compressor insulation windings to ensure the compressor is free of potential grounding

About Us

Why Choose Reliable Heating & Air?

Warranties Available

Our warranties give you peace of mind with your new system.

Emergency Services Available

Get the immediate help you need, whenever you need it.

Financing Options Available

We make HVAC services affordable with financing options.

Experienced Pros

We've been proud to serve customers like you in the area since 2010.

Licensed, Insured, Vetted Pros

Entrust your HVAC needs to licensed, insured professionals.

Providing Service in Spanish

Work with an HVAC technician who speaks your language.

Bonnie Altman

Juan is a great tech. Very knowledgeable and friendly. Highly recommend!!

Michael

I had a fantastic experience with Reliable Heating and Air and will absolutely be working with them again in the future! The entire process was seamless. Scheduling online was incredibly easy, and when I needed to adjust my appointment date, a quick phone call made the change completely painless. I also loved the reminder text messages and emails they were helpful for tracking the status, especially on the day of the appointment when my technician, Venancio, was en route. My home's airflow needed some balancing, and Venancio was wonderful. He provided all of our options with completely transparent pricing, making sure we knew exactly what was included. While they were working, the team also performed a health check on our unit. We decided to go with just the airflow balancing work needed for today. However, the team also explained a couple of maintenance items that could improve our system down the road. The information was incredibly helpful, and they left us with a clear quote so it's ready to go whenever we decide to tackle it. Highly recommend Reliable Heating and Air for their professionalism, communication, and honest service!

Craig Morris

Great customer service well knowledge of what he doing. I recommend this company to anyone.

Krista Kiger

Gerardo was extremely professional and nice!

Robin McElroy

Reliable HVAC did a fantastic job on our HVAC System. He explains things very clearly. He is certainly an asset to Reliable! I’ve used them for almost 5 years and never had anything other than an excellent experience! I highly recommend them!!company!

bruce bullock

Craig was friendly, polite and knowledgeable. He was thorough and efficient in conducting the regular maintenance. He went above and beyond in dealing with a nest of mice in our outdoor units. He relocated the nest without hurting any of the mice. Craig is a great ambassador for your company.

Christine Lewis

I can only say great things about the staff and service at Reliable Heating and Air! It’s a stressful time when your AC goes out on a 90 degree day, but they were so helpful and accommodating. A tech came out right away. I knew my system needed to be replaced so we talked about options and pricing. The price was less than the competition. They came out on a holiday and replaced my entire system in one day! The techs were professional and kind. I would highly recommend this company!

Terrianne DuBois

My technician, Juan, was fantastic and thorough. Nice to be around.